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General Information

How do I find a repair manual for my vehicle?

Why can’t I find a manual for my vehicle?

Why isn't my vehicle showing up in the registration lookup

Why isn't there a bundle available for my repair manual?

Why can’t I find a manual that covers my vehicle's engine size?

Why can't I find an online manual for my vehicle?

Finding a Repair Manual

How do I track my order?

What is your shipping policy?

How do I cancel or modify my order?

I need help with my order invoice.

The repair manual is out of stock. When will it be available again?

Do you offer express postage?

Order & Deliveries

What’s your return & refund policy?

Do you offer exchanges?

What do I do if my item(s) arrives damaged?

What should I do if I received the wrong item?

Returns and Refunds

Can I download the content from my digital product?

How can I check if this product is compatible with my vehicle?

Technical Troubleshooting

Can I print content from AutoFix or Online Manual?

What is the difference between Haynes Manual & AutoFix?

How can I change the engine for my AutoFix repair guide?

Product Support

How do I access my account?

How do I manage or reset my password?

My Account

How do I apply promo/discount codes?

Offers & promotions

What payment options are available?

I am experiencing payment issues. Can you help?

Payments

How can I report an issue with the content of a Repair Manual?

How can I report any other issues?

Feedback/Complaints

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