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Returns and Refunds

Returns and refunds related details

What’s your return & refund policy?

Haynes handles returns on a case-by-case basis with the objective of satisfying the customer. We stand behind our products and we want our customers to be satisfied with them. If you have an issue with the product you have purchased from us, please i

Do you offer exchanges?

At this time, we do not offer exchanges for manuals. Please contact us at [email protected] to arrange return of the manual purchased. Please include your order number. A refund will be issued per our refund policy. You will need to place a new o

What do I do if my item(s) arrives damaged?

Please contact us at [email protected]. Emailing a photo of the damaged manual along with your order number will expedite the process. A replacement manual will be sent either same day or next business day.

What should I do if I received the wrong item?

Please contact us at [email protected] to arrange return of the wrong manual. Please include your order number. A replacement manual will be sent either same day or next business day.